Monday, August 19, 2019
social Science Fiction In Asimovs Work :: essays research papers fc
PART I"Social science fiction?"Science fiction is a term familiar to many people. This is especially true due to the tremendous influence of television. But the term "social science fiction," although not heard too often, is a term is descriptive of most of today's science fiction literature."But what does it mean?"Social science fiction is the term given to literature "which is concerned with the impact of scientific advance upon human beings."(1) It is to be set apart from the adventure or "gadget" science fiction which is characterized by simplistic plots and flat characters. Social science fiction is concerned with the problems presented to humanity by technology and science.This theme can be seen readily throughout many of Isaac Asimov's science fiction works. But, Mr. Asimov was not too concerned with the problems of atomic power or overpopulation when he was three years old.Asimov was born in Russia in the year 1920. He and his parents emigrated to the United States when Isaac was three years old. Upon arriving, young Asimov wasted little time in beginning his writing career. He had taught himself to read and by the age of seven, he had his own library card.(2) But, of the two books he was allowed to take out, only one of them could be fiction. Thus, Isaac took a liking to many science and history books, and his amazingly retentive memory allowed him to recall many of the things he read.Because of his excellent reading habits and his superb memory, Asimov was considered brilliant when he entered school. A grade of 95 from a person capable of 100 was considered a poor grade by Isaac's father. Although he was an excellent student, Asimov was frequently bored by school. In order to escape boredom, he would create stories in class for himself and others. Although he did this verbally at first, he began writing down his stories at the age of eleven. Yet these in-class activities did not distract him from his schoolwork. He graduated the Boys' High School in Brooklyn when he was fifteen. From there, he went on to receive a B.S. from Colombia University in 1939, a Masters in 1941, and then a Ph.D. in 1948.(3) Asimov says he would have continued his studies had it not been for World War II.Asimov's first exposure to science fiction occurred one day while he was working in his father's candy store.
Sunday, August 18, 2019
Analysis of Flea by John Donne :: essays research papers
The Flea The narrator in The Flea is a youthful man trying to convince a young woman to give her virginity to him. He tries to do this by comparing their relationship to a flea that is in the room. The flea bites them both and Donne explains to her that this is symbolic of both of their worlds combining into one. He says that the flea is now the realm of love, lust, and marriage. At first this poem seems to be just about love, commitment from a male to a female, who says no his lustful desires. However, a deeper look than just the superficial reveals that the male in this poem is actually revealing a valid point to his lady: that the loss of innocence, such as her virginity, does not constitute a loss of her honor. At first, this poem seems to be simply about a young, sexually hungry man who is trying to convince a girl to give into his sexual wishes. She denies the ?wanna be? lover because she believes that the act of intercourse before marriage is a dishonorable sin in the eyes of the church. The lady ends up killing the flea and symbolically killing the false world the man had constructed in the flea. She then says that neither of them are any worse by killing the flea, which the male agrees with. The man concludes his point by granting that the death of the flea does not really have any consequences, just like her fears to loose her respectability and honor. His main point in all his talk about the flea is to show her that her honor will not be ruined if she yields to him. John Donne?s poem connects flesh and spirit, worldly and religious ideas in a fascinating way between seemingly unrelated topics. He compares sexual intercourse to a bite of a flea and says that now their blood has mixed inside the flea. He also compares the inside of the tiny flea to the entire world, including the couple.
Saturday, August 17, 2019
Strategic Marketing Planning for Non Profit Organization
Georgetown University Center for Public & Nonprofit Leadership Marketing & Communications in Nonprofit Organizations David Williamson Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program à © 2009 Center for Public and Nonprofit Leadership Georgetown University Georgetown Public Policy Institute Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 2Marketing & Communications in Nonprofit Organizations: It Matters More Than You Think David Williamson Marketing gets no respect in the nonprofit world. Program people tend to hold the most senior positions in nonprofits and accordingly have the most status. Fundraisers are often viewed as necessary evils, as are operations staff, including those who labor in the communications and marketing departments. Several factors account for the suspicion or disdain with which many nonprofit managers view the marketing functi on.Mostly, itââ¬â¢s a matter of ignorance. Usually trained in other disciplines, nonprofit leaders often fail to understand what marketing can and canââ¬â¢t do for their organizations. Consequently, they hold some strange assumptions (e. g. ââ¬Å"Our good work will sell itself â⬠), unrealistic expectations (e. g. , demanding to be in The New York Times once a week) and arbitrary funding theories (i. e. , when fundraising is down, cut the communications budget). Compounding the challenge, few nonprofit managers recognize their lack of expertise in these areas.The same people who would never contradict a financial expert or ignore a scientist donââ¬â¢t think twice about overruling marketing professionals on audiences, messages, tactics ââ¬â the very essence of marketing strategy. There are, of course, exceptions to the rule, primarily advocacy or social marketing enterprises where the core program involves communications, outreach and marketing. But in the main, the basic lack of respect accorded marketing comes as no surprise to anyone who tried to apply marketing to mission or build a nonprofit brand ââ¬â weââ¬â¢re used to it.After all, why is this chapter near the end of this book? Forward-looking nonprofit leaders, however, will recognize what their counterparts in the for-profit sector understood long ago: marketing is essential. And although the marketing function masquerades under many names within nonprofit organizations ââ¬â Communications, Advancement, External Affairs, Public Relations, or Brand Management ââ¬â the primary objectives are pretty much the same: to define and then defend an organizationââ¬â¢s position, and move it closer to success in its mission. Marketing answers the questions: How is our program distinctive?What do we want to be known for? Why is our work relevant? With the competition for philanthropic resources and public attention fierce, these are absolutely critical considerations for every no nprofit. While the benefits of investing in marketing may not be obvious to nonprofit leaders, the costs of failing to do so are becoming increasingly clear. With nonprofits coming under increasing public and regulatory scrutiny, organizations no longer can afford to relegate communications and marketing to second-class status. Itââ¬â¢s a matter of survival.When the investigative reporters are circling your organization (think of the recent unpleasantness that befell the American Red Cross, United Way, and Smithsonian Institution, among others) you will wish that you had a robust, professional communications department to handle the incoming slings and arrows. An expensive outside public relations firm is a poor substitute for people who know your organization and command the trust of the staff. moral: Show marketing some respect. It is essential for mission success, but if you wait around until the need is obvious, it will already be too late.The author wishes to acknowledge the assistance of Douglas Meyer in preparing this manuscript. Note: The anecdotes herein are intended to illustrate larger themes, and not as critiques of individual organizations. Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 3 The Elevator Test Through the years, marketers have invented ever-more sophisticated ways to develop organizational position statements. Lots of these methodologies work, and you can spend big money with consultants on finely crafted and focus-group-tested positioning statements.At the same time, for nonprofits, the simpler approach advocated by the marketing savant Harry Beckwith may achieve much the same result at considerably lower cost and effort. I think of Beckwith whenever I find myself confronted with a classic ââ¬Å"elevator testâ⬠moment. You strike up a conversation in an elevator, on the subway, in the line at Starbucks and the question soon arises: What do y ou do? The challenge is how to answer that question in an interesting, compelling manner that invites further questions about your organization, but that does not bog down in jargon or too much detail.You donââ¬â¢t have much time ââ¬â maybe two sentences at most. So what do you include? What do you leave out? Whatââ¬â¢s your answer to the elevator test? Lest you think this exercise trivial, recall that everyone on the staff of your nonprofit gets asked the ââ¬Å"what do you do? â⬠question, in various forms, every day. In that sense, everyone on staff is a marketer, albeit rarely trained as such. Do you know how your staff is responding? Do you have any confidence that everyone on the team ââ¬â program staff, receptionists, board members ââ¬â shares a common sense of the organizationââ¬â¢s brand position?Are they communicating a consistent message? Many nonprofit organizations fail this test. Happily, Beckwith prescribes a very simple formula that nonprofi ts can adapt readily to their needs in developing an elevator test that can double as a position statement. (Note that the elevator test is not a mission statement, nor should it read like one, but instead tries to distill the essence of the organization into relevant, accessible language for the particular person with whom you are speaking. ) The Beckwith formula starts with six basic questions: ho? Whatââ¬â¢s your name? what? What kind of organization are you (scale and sector)? for whom? Whom do your programs serve? what need? What pressing social problem does your program address? whatââ¬â¢s different? What is distinctive about your program? so what? Why should they care? String the answers to these questions together for a nonprofit like Population Services International, a $350 million organization working to improve health in the developing world, and you get something that looks like this: PSI (Who? ) is a global nonprofit (What? that works to improve the health (What need? ) of the poor and vulnerable in 60 developing nations around the world (For whom? ). Combating diseases like HIV/AIDS and malaria that kill millions around the world (So what? ), PSI saves lives by using the power of the private sector to distribute and market health products to the neediest people. (Whatââ¬â¢s different? ) Three red flags about elevator tests. First, ruthlessly eliminate jargon. Every sector has a specialized language, but donââ¬â¢t use it in your elevator/positioning speech. Second, avoid laundry lists of activities.Nonprofits are wonderfully inclusive organizations, with a great sense of fairness and equity between their constituent parts, but this makes for disastrous marketing. The entire point of an elevator speech is to boil your enterprise into a message that is simple, consistent, and most of all distinctive, so make hard choices and focus on the things you do particularly well. Essays on Excellence Lessons from the Georgetown Nonprofit Manageme nt Executive Certificate Program Advocacy in the Public Interest 4 Second, and perhaps most important, put some real thought into answering the question: So what?Itââ¬â¢s the payoff piece of the speech, the call to action that makes the programmatic work of a nonprofit relevant. And to change policy and behavior, to raise money and build a strong institution, most organizations simply must find a way to make their mission relevant to a broader constituency. Figuring out a compelling ââ¬Å"so what? â⬠response is a good place to start. Third, try to make it ââ¬Å"sticky. â⬠Is what you have said memorable? In their book, Made to Stick, Chip and Dan Heath identify the common currency of memorable ideas, a good story.And, specifically, they note the importance of simple, true stories with concrete details, unexpected twists and emotion. Does your elevator speech tell a story in a way that helps the listener remember it? For the leaders of nonprofits, the elevator test al so can serve as a shrewd diagnostic tool for determining differences within the management team. Have everyone sit down and simultaneously craft an elevator speech ââ¬â give them no more than five minutes ââ¬â and then have people share the results. You will learn a lot about the attitudes of your senior managers and how they are portraying the organization to the outside world. he audience; not coincidentally, thatââ¬â¢s why lots of marketing pieces tend to start with the word ââ¬Å"you. â⬠Looked at another way, marketing is a ââ¬Å"pullâ⬠strategy that meets the audience where it is, and then tries to steer the audience to the desired action or behavior through incentives or other inducements. Marketing, it has been said, appeals to the heart. Communications, on the other hand, typically appeals to the head. Representing the institutional perspective, sentences in communications materials usually start with the word ââ¬Å"weâ⬠or else the organization ââ¬â¢s name; ook at any nonprofit annual report for a case in point. Communications also tend to be declarative, laying out a statement of opinion, a detailed factual case, or an institutional position, and then try to connect those to the audienceââ¬â¢s interests. These are classic push strategies in action, with the organization pushing out information (and misinformation! ) about its activities or agenda. Best-practices nonprofits combine the best aspects of both these approaches, and appeal to both the heart and the head.Mothers Against Drunk Driving, one of the most effective advocacy groups of modern times, is famous for the powerful emotional appeal of its advertising campaigns and legislative testimony, which prominently feature the victims of drunk drivers. But supplementing these classic marketing techniques, MADD also deploys equally classic communications strategies ââ¬â position papers, voterââ¬â¢s guides, legislative briefing books, and on-line advocacy, f or example. Together, this combination of disciplined marketing and focused, issue-oriented communications has made MADD a political force in every statehouse and on Capitol Hill.And itââ¬â¢s not just MADD. Effective organizations of all stripes are taking advantage of both sides of the coin to get the message out about their issue, cultivate donors, and impress policymakers. Take a look next time you go to the web site or get direct mail from the National Rifle Association, the American Heart Association, or CARE. Youââ¬â¢ll see a blend of marketing and communications, things to pull you in and also to push out. Itââ¬â¢s not by accident. moral: Marketing is the only job shared by everyone in the organization. An elevator speech makes sure your people have a compelling story, they stick to it and it sticks with their audience.Marketing Isnââ¬â¢t Communications, and Vice Versa Nonprofits tend to use the terms marketing and communications interchangeably ââ¬â another i ndication of the overall lack of sophistication about these issues inside the sector. But there are substantive differences between the two, none more significant than their very different points of departure. Effective marketing generally starts from the point of the view of the audience, or customer, and seeks to anticipate and address their needs. Itââ¬â¢s all about you, moral: Donââ¬â¢t just communicate. Market. Essays on ExcellenceLessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 5 Marketing and Communications for Fundraising Fundraising can be the fire alarm that awakens the leader of a nonprofit to the need for marketing and communications, though, chances are, the initial interest will be less focused on strategy, and more focused on stuff: glossy brochures, pretty pamphlets and verbose newsletters that they can use to ââ¬Å"sellâ⬠the organization to major donors. Mike Coda, the best fundraising strate gist I have ever known, was famously contemptuous of this type of marketing material. All that collateral is just a crutch for a poor fundraiser,â⬠Mike would say. ââ¬Å"Itââ¬â¢s no substitute for developing relationships and listening to donors. â⬠Of course, he was right ââ¬â but only to a point. The marketing and communications functions can play an important role in helping execute a comprehensive fundraising plan, and the truth is, the marketing/ communications shop can produce stuff to help raise money. But a word of caution here about a lot of the ââ¬Å"stuffâ⬠that currently comes out. More than anything, pressures from development account for the proliferation of publications across the nonprofit sector.Our organizations are clogged with annual reports, magazines, newsletters, case statements, working papers and brochures targeted at planned givers, annual givers, alumni givers, givers of every sort. The arrival of the electronic age has not reduced, but instead added to the volume of potential fundraising collateral. Now prospective donors are besieged with slickly produced DVDs as well as blogs, virtual communities, interactive websites, and more. I have always been surprised how few organizations conduct honest assessments of the costs and benefits of producing all this fundraising collateral.Itââ¬â¢s not just that it costs a lot to design, print and create it; the real issue for nonprofits is the investment of time. The true cost of a piece of fundraising collateral must reflect the amount of energy and agony that went into its development and often more painful, approval by management and the board. Everybody has a favorite story about absurd bureaucratic hurdles they have encountered to get something approved. One CEO, for example, used to require the signatures of 17 different managers to approve text for use in direct mail solicitations.Needless to say, the impact of the language was much attenuated by the time it we nt through so many editors, reducing the return on investment as well as diverting senior managers from their real jobs. Globally distributed organizations, like the World Wildlife Fund or Save the Children, face particularly tough challenges in getting their colleagues overseas to sign off on collateral materials or joint announcements. It is the job of the marketing and communications function to bring discipline and reason to this process.Smart marketing managers will resist the steady drumbeat from the fundraising staff to deliver new and different materials. Instead, they will put the ball back in the court of the fundraisers by asking some tough questions: Who is your audience and what do you know about them? Why do you believe this is the best way to reach that person? What is the shelf life of this piece? What else could you spend this money on? We will come back to these important questions later in this chapter. An honest recognition of the need for fundraising is required , but so, too, is a healthy skepticism about the demands for fundraising collateral.Certainly, it makes life easier for fundraisers if they have attractive, compelling materials that reinforce the institutionââ¬â¢s key messages. But then remember the boxes and boxes of attractive, compelling fundraising materials from previous campaigns gathering dust in your organizationââ¬â¢s basement. Once you decide to move forward with a piece of fundraising collateral, however, donââ¬â¢t try to save money by cutting corners. Good marketing materials can be expensive, and you should be prepared to pay to get the kind of products that will send the right message to Essays on ExcellenceLessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 6 your donors. At the same time, you can often mitigate the budgetary impact by substituting quality for quantity. As so often is the case in nonprofits, the key is to focus on the few things that you can do that will have the greatest impact. moral: Fundraising is often a core component of marketing and communications, but not all fundraising collateral translates into more money raised. The success of this campaign can be measured first in lives saved. Drunk-driving deaths are down about 50 percent from all time highs.Perhaps even more enduring, the key concepts of this campaign have permeated the public lexicon. Designated drivers. Friends donââ¬â¢t let friends drive drunk. Drink responsibly. When the beer companies spread your message for free in their massive TV advertising campaigns, you know that you have succeeded. Lots of fine organizations run social marketing campaigns aimed at changing public behavior on a large scale: the American Legacy Fund and its anti-smoking efforts; the American Cancer Society, which emphasizes early screening in all its marketing initiatives; and the American Heart Association and diet.Choose to Save seeks to promote personal savings; the Presidential Fitness Challenge to promote personal fitness. The unifying element is the focus on changing behavior, on getting people to stop doing something they presumably like and start doing something else. Nonprofit marketing often aims at behavior change, and social marketing was made to do just this. Marketing and Communications for Mission Impact After a discussion of the way in which marketing and communications can help with fundraising, the opportunity often arises to bring up the potential for it to have a direct impact on mission. Remember the movie Arthur?Dudley Moore plays an affable drunk who spends his time getting in hilarious fixes, many involving driving his convertible while three sheets to the wind. The movie was one of the big hits of the early 1980s ââ¬â coincidentally about the same time that two housewives in California were forming a new nonprofit called Mothers Against Drunk Driving. Fast forward a quarter century. Do you think that a movie like A rthur, with its tacit endorsement of drunk driving, could possibly be made today? I think not. The prevailing moral winds have swung hard against drinking and driving, making anathema what was once socially acceptable.And the reason for that is MADD. MADD is not only an exceptionally effective advocacy organization that seeks and often secures legislative victories. It also excels at social marketing ââ¬â using the full grab bag of tricks and techniques from the marketerââ¬â¢s playbook to achieve changes in individual behaviors and social norms that also were directly in line with its mission of ending drunk driving. In the case of MADD, that means orchestrating a sustained, national marketing campaign designed to change the behavior of Americans when it comes to alcohol and automobiles. ase in point: the National Campaign to Prevent Teen Pregnancy, which was founded in the early ââ¬Ë90s to tackle the surging levels of teen pregnancies. A small organization ââ¬â only $ 5 million ââ¬â but with powerful friends, the National Campaign thought hard about best way to change the behavior of teenage girls, the target audience. Research showed that teenagers tended to romanticize parenthood, and did not understand the impact that caring for an infant would have on their lifestyle. But how to communicate this lesson to an elusive audience that is already deeply suspicious of adults?The National Campaign cleverly threaded this needle by reaching out to the producers of the afternoon TV shows targeted at teen girls. With a little persuading, the producers agreed to write into the scripts of these shows storylines that made it clear what a drag it was to have a baby: it ruined your figure, ruined your social life, cost a lot of money, and so forth. Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 7If the same messages had been delivered to the same audience but in the form of a public service announcement, the impact would have been marginal. But by merging the message with the content of these shows, the National Campaign managed to get the attention of these kids in a far more effective way. A lot of factors go into the sharp drop in teen pregnancies over the last decade, but certainly some of the credit needs to go to the National Campaign for a textbook case of social marketing in action. Social marketing canââ¬â¢t advance every mission, and is not for every organization.It can be expensive and requires significant expertise, both in-house and out. But it works, and must be part of your marketing and communications strategy if changing the world for your organization involves changing the behavior of people: health habits, purchasing choices, social norms, voting patterns. This is one of those inescapable, brutal facts about the nonprofit world, and thus bears repeating: most people have never heard of your organization, and they probably donâ â¬â¢t care much about what you do. And this is even when the work being done is undeniably ââ¬Å"good. This is a hard pill for many nonprofit people to swallow, because we all do care, passionately, about our causes and we want others to feel the same way we do. But you canââ¬â¢t let that passion blind you to the objective realities of trying to carve out a position for your nonprofit organization with your most important audiences amid the clutter of so many competing priorities and so much background noise in multiple media. Strengthening that position ââ¬â defending your organizationââ¬â¢s reputation, the one irreplaceable asset of any nonprofit ââ¬â is the essence of branding.The key is being disciplined in articulating the distinctive set of attributes that collectively define an organizationââ¬â¢s position in the marketplace for funding, ideas, and influence. Komen for the Cure ââ¬â formerly, the Susan G. Komen Breast Cancer Foundation ââ¬â provides a great example of the power of nonprofit branding. Itââ¬â¢s remarkable enough that this organization has grown in less than 25 years into the largest support group for breast cancer survivors, raising almost $1 billion for breast cancer programs.Even more impressive, however, Komen (and other initiatives, like Avonââ¬â¢s pioneering breast cancer walks) have helped bring this once-taboo disease into mainstream and make it a top public health priority ââ¬â even though there are other diseases, less well-funded, that kill more people every year. In the process, Komen has turned pink ribbons into instantly recognized symbols of support for breast cancer victims and even managed to co-opt the word ââ¬Å"cure. â⬠No one asks any more, ââ¬Å"Cure what? â⬠In todayââ¬â¢s context, pink plus ââ¬Å"cureâ⬠has become shorthand for ââ¬Å"cure breast cancer. Little wonder, then, that when Komen revised its name and logo in 2006, the word ââ¬Å"cureâ⬠took c enter stage. And what an upgrade! Komen ditched its foundation moniker, which was always a bit confusing to donors and supporters because it did not speak to the organizationââ¬â¢s programmatic efforts to support grassroots networks of survivors, promote early screening, and moral: Your mission should drive your marketing. If you are trying to change individual behaviors or social norms itââ¬â¢s time to invest in social marketing.Marketing and Communications to Build the Brand The best of the best are thinking not only of marketing for fundraising and mission impact, but also for brand building. Brands are powerful stuff. Apple, for instance, evokes immediate associations of hip, cool, innovative products with excellent design. Coke and Pepsi have spent decades (and billions in advertising) staking out their relative brand positions: real thing or next generation? Nike has even managed to transcend its name, evolving into a universally recognizable logo.If you work for Apple, Coke, or Nike, you donââ¬â¢t have to explain to anyone what your company does. Everyone knows, both in substance and style. But not so the typical nonprofit employee. Maybe youââ¬â¢re lucky and work someplace like the National Geographic Society, which has name recognition numbers to rival IBM and Starbucks, but the chances are that few people have ever heard of your organization or care particularly about your mission or approach. Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate ProgramAdvocacy in the Public Interest 8 improve patient care. The words ââ¬Å"breast cancer,â⬠with all their negative baggage, also disappeared from the name. Instead, Komen has adroitly repositioned itself as the leading force focused on a finding a cure ââ¬â a positive, future-oriented message that appeals to donors, the public, and breast cancer victims alike. Komenââ¬â¢s rebranding has been successful because its new brand positioning rings true with the organizationââ¬â¢s core values, mission, and programs.This illustrates an important point about authenticity for any nonprofit trying to strengthen its brand. In the eyes of your stakeholders, itââ¬â¢s fine to change the various attributes of your brand ââ¬â your name, logo, messages, and programmatic emphasis ââ¬â as long as what youââ¬â¢re changing to passes the authenticity test. (Imagine Komen moving into an issue such as prostate cancer ââ¬â they simply would not enjoy the same credibility and clout that they have earned in the breast cancer arena. The lack of authenticity also helps explain the failure of so many high-profile corporate rebranding efforts; call it Phillip Morris or the Altria Group, in the public mind both are merchants of death, and no new logo can change that. As marketing guru Seth Godin might say, Komen is an example of the tremendous power to be found in telling an authentic story in a low-trust world. So be careful abou t undermining the existing equity in your nonprofit brand.The National Audubon Society learned this lesson in the early 1990s, when the organizationââ¬â¢s new leadership decided that Audubon needed to take a much more aggressive political posture. They ditched the revered whooping crane logo (ââ¬Å"the bird image hurts us,â⬠the CEO said at the time), fired the veteran editor of their signature magazine, and launched the kind of political activists campaigns usually associated with the Sierra Club. But that wasnââ¬â¢t what Audubon members wanted. They were birders. They liked the crane. They wanted the magazine full of handsome photographs of warblers, not partisan screeds on toxic waste.The defections were swift, and Audubonââ¬â¢s membership and fundraising dropped sharply. Finally the board had to act and the CEO was ousted in 1996, only three years after launching the revolution. The new CEO wisely returned to the focus on birds, but even so, Audubon has never reco vered its peak membership of the late 1980s. Despite the importance of branding and reputation, nonprofits are notoriously poor brand managers. Building a brand can be difficult and very expensive, and the results are typically hard to measure or not immediately apparent.As a result, nonprofits rarely invest the necessary resources to secure top-flight marketing talent, to produce outstanding marketing materials, to engage the media, to implement a consistent and appropriate visual identity system, and to do all the other supporting activities that fall under the heading of ââ¬Å"branding. â⬠To be sure, branding is no longer a dirty word in nonprofit circles, as it was in the 1990s, but this type of advanced marketing is still the first thing that gets cut when the funding is tight and the last item in the budget to be restored. Such foolishness wouldnââ¬â¢t last long in the private sector.When sales are down, do Ford and General Motors reduce the advertising budget or sla sh the marketing department? Regrettably, about the only thing that compels nonprofit leaders to pay attention to branding is when something goes spectacularly wrong at a high-profile peer organization. And some of the marquee brands in the nonprofit world have taken a real battering in recent years: the American Red Cross, United Way, or the Smithsonian Institution, among others. Ask any of these nonprofits how much their brand is worth to them ââ¬â and what kind of damage they have suffered and how it could have been even worse.Then you might think twice before taking a red pencil to the marketing budget. moral: Your brand defines your organization to the outside world. Take the initiative and define yourself, before one of your enemies tries to define you. Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 9 Developing Successful Marketing and Communications Strategies With the desire for fundrai sing, mission impact and brand building understood, the key question becomes one of strategy, taking you from where you are to where you want to be.And strategy is fundamentally about making choices. This scares the hell out of the typical nonprofit employee. After all, making choices means that you might not choose me! As in Lake Woebegone, we in the nonprofit sector believe ourselves to be all above average, somehow special and immune from the laws of supply and demand that govern the rest of the world. The nonprofit culture ââ¬â often conflict-averse, participatory, and given to consensus decision-making ââ¬â further complicates the task of making real strategic choices. No wonder so many decisions inside nonprofit institutions end up as compromises.But making tough choices is not optional when it comes to developing communications or marketing strategy. The reason is simple. No matter who you are, it costs too much for nonprofits to compete in this realm. Even Coca-Cola has to make hard choices about whom it targets with its marketing dollars. For nonprofits, operating with only a fraction of the resources of corporations, discipline and focus become all the more important in developing effective communications strategies. Your chances of success depend both on well-conceived strategy and on the quality of your implementation plan.Brilliantly conceived marketing concepts have failed because of disconnects between planning and doing. A good marketing or communications strategy should flow in a tight logical sequence, starting with a very explicitly articulated objective or goal, all the way through the tactics and accountability. The more measurable the goal, the better ââ¬â get the state legislature to fund this or that program, reduce teen smoking rates, raise attendance at the museum. You may not be able to avoid such amorphous goals as ââ¬Å"raise awareness,â⬠but you can ensure that your communications plan is driving toward a specifi c outcome.The real guts of a high-quality marketing and communications plan follow directly from the goal. As long as itââ¬â¢s aimed at a measurable result, the time-honored ââ¬Å"audience, message, vehicleâ⬠formula has lost none of its relevance: audience: Which individuals or institutions do you need to reach and/or influence to achieve your programmatic objective? Can they be identified according to demographic or geographic, personality or lifestyle characteristics? Are they already aware of your issue and organization? message: What message will motivate each of your vehicle: What is the best means of delivering the arget audiences to take the required actions? After all, awareness matters not if nothing changes. message to the target audience? What combination of tools and vehicles work best? What individuals can serve as effective messengers? Not very complicated, right? And if itââ¬â¢s as simple as that, then how come marketing consultants continue to earn hands ome fees from nonprofits? First of all, itââ¬â¢s not that simple. Crafting a communications plan for a nonprofit that will cut through the background noise requires skill and ingenuity. But compounding the problem, nonprofits infrequently take the time to do this right.Impatient executive directors tend to focus on tactics, obsessing on such things as their column in the organizationââ¬â¢s newsletter or signing off on all direct mail copy. Audience research and message testing can be expensive, so often nonprofits will try shortcuts or simply close their eyes and do something even more dangerous: assume. And belaboring the whole process can be the immense self-absorption of so many nonprofits. Mission-driven organizations, with their singular focus on a cause such as human rights or the environment, can come across as cults of the self-righteous, demanding that supporters drink their proverbial purple Kool-Aid.Their communications and marketing materials will ask for buy-in to a full set of beliefs, rather than support for a single solution to an identifiable problem that matters to their audience. This can lead to big problems. Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 10 Developing tightly integrated marketing and communications plans with a focus on a measurable goal, and a clearly identified target audience thus can serve as the perfect antidote for the congenital lack of discipline and self-referentialism of so many nonprofits.It will ensure that you spend what you need to spend ââ¬â and not any more. It will ensure that whatever you do spend will be aimed toward a pre-determined result (and evaluated accordingly). moral: You canââ¬â¢t go far wrong in communications if you stick to the Holy Trinity: Audience. Message. Vehicle. In addition to the general public, a few other hardy perennials seem to pop up onto most nonprofit lists of priority audiences. T here are ââ¬Å"policymakersâ⬠ââ¬â as if county, city, state, federal, and international institutions were all the same.This phrase lumps together elected officials, appointed officials, and legislative staff; the executive, judicial, and legislative branches; and often the media elites, academics, and other key influencers as well. Then there are ââ¬Å"major donorsâ⬠and ââ¬Å"foundations. â⬠These too are highly idiosyncratic audiences, requiring discrete messages and careful handling. Specificity matters when identifying and prioritizing audiences. The more general and broad the audience, the more difficult it is to tailor and deliver a powerful, compelling message that will resonate with that audience.Political campaigns see this dynamic all the time whenever a candidate has to reach out beyond his or her base. The red meat issues that so inspired the faithful donââ¬â¢t always translate well when packaged for a wider audience. The same logic applies to t he nonprofit sector. The narrower the audience you choose, and the more audience appropriate your approach, the higher the probability that you can move that audience to action. Selecting and ranking your audiences is a bit like solving a puzzle. Start with your objective. Who do you need to make progress?In other words, what group of people (or institutions) will have the necessary clout to make a difference ââ¬â either to block what you want or else to make it happen? The answers to these questions cannot be based on wishful thinking or guesswork; rather, it requires a clear-eyed and sometimes coldblooded analysis of the world of the possible. I learned about the importance of figuring out the right audience years ago, when I was involved in a campaign to protect the desert tortoise, whose listing as an endangered species threatened to shut down realestate development in Las Vegas.The key to the whole deal was getting the local Board of Supervisors to put up a bunch of money t o acquire habitat for the tortoise way out in the desert. It didnââ¬â¢t take us long to focus like a laser on the target audience of our campaign ââ¬â the nine members of the board of supervisors. About Audiences I still get splenetic when my nonprofit clients list the ââ¬Å"general publicâ⬠as one of their target audiences. I remind them that there is no such animal in todayââ¬â¢s sophisticated marketing universe, no one ââ¬â not Proctor & Gamble, not General Motors, not Unilever ââ¬â tries to sell to the ââ¬Å"general public. And certainly no nonprofit can be in the business of trying to appeal to such an amorphous and diverse audience. Yet all too many nonprofits persist in the fantasy that they can reach and then mobilize a broad audience. If you are the AARP, to be sure, you can easily roust your membership of 35 million to action whenever there is a political attack on Social Security or Medicare. But even if they were to get all 35 million, thatââ¬â ¢s still barely a tenth of the country, and hardly representative of the ââ¬Å"general public. An exceptionally savvy and politically astute institution, AARP instead makes careful, informed judgments about what political coalition they need to achieve their legislative goals, and then methodically reaches out to those audiences. Thatââ¬â¢s a far cry, and far more strategic, than trying to spread the word about your cause through every possible channel to every possible audience. Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 11 But we really didnââ¬â¢t even bother with all nine.Three of them were on our side already, and three opposed. To get a majority, we needed to target the two undecided supervisors ââ¬â an audience of exactly two. I am happy to report that both of these fine elected officials were deeply impressed by our poll of voters that showed strong public support for protecti ng the tortoises. They agreed to support the appropriation we were seeking. Today a healthy population of tortoises thrives at a wildlife refuge created for them in Searchlight, Nevada. The poll that broke the political logjam cost around $10,000.If we had been less careful in choosing our audience ââ¬â if, say, we had targeted the voters of ââ¬â I have no doubt that we would have spent a lot more money and accomplished less in terms of conservation. The alternative would have been expensive and timeconsuming grassroots campaign, with no guarantee of success. With inherently limited means, nonprofits, therefore, should be ruthless in narrowing their target audiences to the greatest degree possible. Whatââ¬â¢s the irreducible minimum, the smallest audience I can reach and still achieve my objective? It could be two people, as in the Las Vegas case, or it could be thousands.The numbers matter less than going through the exercise of drawing an explicit link between the audie nce and the desired outcome. At the very least, this keeps you from spending time and money trying to engage people who arenââ¬â¢t interested in what you do, and never will be. Iââ¬â¢m all for being on the same page. Thatââ¬â¢s why highimpact nonprofits have a position statement and elevator speech, an organization-wide mission and unifying goals. But donââ¬â¢t confuse or conflate these framing elements of your organizationââ¬â¢s positioning with the messages that you are trying to deliver to your target audiences.Certainly, there will be considerable overlap, and messages must be consistent with the overall brand. If you fall in the trap of starting with your message first, you will never really succeed at marketing or communicating about your organization. Instead, the needs of the audience dictate the message. Nonprofits often miss this point and believe that the message should be about them. But it most emphatically is not. More than just slogans, messages should be designed to motivate the target audience to go beyond awareness and take action ââ¬â to vote one way or another, make a donation or sign a petition, to stop smoking or exercise more.Whatââ¬â¢s more, messages have to speak directly to the needs, desires, and aspirations of the audience. Whatââ¬â¢s in it for them? Why should they care? And how might your messages lessen the perceived costs or highlight the perceived benefits of taking action? Messages can evoke emotion (fear or hope, for example) or appeal to reason (using statistics or anecdotes) but in either case, the message needs to address a top-of-mind concern not for you, but for your target audience, and do so in a simple, compelling way.Obviously, the more you know about your audience, the better you can devise messages that will scratch their particular itch. Market research, consequently, plays a critical role in communications and marketing campaigns. Research helps you understand your audienceââ¬â¢s attit udes and concerns, their priorities and where your issue stands relative to others for them. Meanwhile, research into language ââ¬â testing specific words and phrases ââ¬â can ensure that messages will resonate with the target audience. And market research also plays a role in figuring out how to deliver your message.What are the common characteristics of those in your target audience? How does your target audience get information? Who do they trust for accurate data? What do they read? Do they all watch the same TV shows? moral: There is no such thing as the general public. Find the audience that matters most to your mission, and focus on them like a laser beam. About Messages About 45 minutes into the first meeting on developing a new communications strategy, someone ââ¬â usually an long-time employee from the program side of the organization ââ¬â will express frustration with all the attention being pent on audiences. ââ¬Å"Letââ¬â¢s just get our message strai ght and go from there,â⬠this person will say. ââ¬Å"We all need to be on the same page. â⬠Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 12 Brevity is the second success factor in developing effective messages. The more clear and compelling the message, the greater the likelihood of moving your audience to act. In the desert tortoise case, for example, the message couldnââ¬â¢t have been clearer ââ¬â your constituents overwhelmingly support this. In short, it is a votewinner.By contrast, once you branch out into a more complex message, especially one that requires context, itââ¬â¢s easy to lose the thread and hence the audience. The environmental community had this problem for years with the issue of global warming, which until very recently was a hard sell to policymakers because the story wasnââ¬â¢t being told well. Finally, let me reiterate that effective messages incorpo rate an explicit call to action. A message without an explicit ââ¬Å"askâ⬠may help build awareness of a particular issue or cause, but awareness by itself rarely results in positive social change.The Lance Armstrong Foundation discovered the importance of this lesson when to their astonishment the yellow rubber ââ¬Å"LiveSTRONGâ⬠bracelets exploded in popularity by the tens of millions. Within months, the market was awash in different colored bracelets: white, pink, red and so forth. Armstrongââ¬â¢s cause ââ¬â promoting cancer survivorship ââ¬â was lost in this technicolor jumble, and not least because they were unprepared to channel the immense initial interest in their work into a simple ask. The ââ¬Å"askâ⬠also has to align with the problem or product.The famous ââ¬Å"Got Milk? â⬠campaign, for example, also got a ton of attention for its innovative approach ââ¬â hip advertising with milk mustaches on celebrities ââ¬â and the ask was o bviously there, but it initially and famously failed in its goal of increasing milk sales. It turns out people loved the ads because they were fun and clever, not because they presented a compelling argument to go out and drink more of the same old boring milk. It took better alignment with the actual product ââ¬â new bottles, different flavors ââ¬â before milk sales were affected.Back in the nonprofit world, the Lance Armstrong Foundation is now aimed at turning the ââ¬Å"LiveSTRONGâ⬠awareness (wear a yellow bracelet) into an ask for united political action (vote for cancer funding), and achieving far more tangible results, such as the recent passage of a $3 billion bond initiative for cancer research in Texas. When the message aligns with the interests of the audience, by contrast, possibilities abound. To rejuvenate membership and participation, in 2000 the Girl Scouts ditched their stodgy Brownie image and adopted a message hierarchy organized around the theme â⠬Å"where girls grow strong. The National Campaign to Prevent Teen Pregnancy reached its teen audience by stressing how having a baby resulted in the loss of social status and the addition of many new responsibilities. But the gold standard for effective messaging in the nonprofit world revolves around the ââ¬Å"Truthâ⬠campaign, an initiative designed by the Campaign for Tobacco-Free Kids to reduce teen smoking in Florida. Conventional anti-smoking messages aimed at teens asserted that smoking wasnââ¬â¢t cool and stressed the health risks, the smell, and the cost.They preached responsibility and just saying ââ¬Å"no. â⬠And as anyone with teenage children could tell you, those messages were doomed from the start. When you are immortal, like all 17 year olds, you donââ¬â¢t care about developing lung cancer at 65. You also deeply resent insults to your intelligence, so being lectured that smoking isnââ¬â¢t cool just doesnââ¬â¢t fly. Rebels smoke, and always ha ve: Bogart, Bacall, Dean, Che. The ââ¬Å"Truthâ⬠campaign started from a whole different place. The ads, funded with tobacco settlement money, were written and produced by teens.Instead of telling kids that smoking was bad for them or somehow uncool, the teenagers in the Truth ads openly acknowledged the right of their peers to make their own decisions about smoking. (Independence being a key motivator for teens. ) Instead, the ads zeroed in on the tobacco companies, and, in particular, charges about tobacco advertising intended to lure children and teenagers into smoking. In essence, therefore, the message in the ââ¬Å"Truthâ⬠ads was all about manipulation: did you know that the adults at big Tobacco are trying o manipulate you into smoking? Again, parents will recognize immediately the huge leverage in this message: the only thing kids hate more than sanctimonious adults are manipulative adults. Essays on Excellence Lessons from the Georgetown Nonprofit Management Exe cutive Certificate Program Advocacy in the Public Interest 13 And ââ¬Å"Truthâ⬠worked. Florida was one of the few states that actually experienced a drop in teenage smoking rates. Most telling, the tobacco industry absolutely loathed the Truth campaign and did everything in its power to stop it.When you have attracted the ire of the master marketers at Phillip Morris and RJR, you can be sure that you have honed a pretty effective message. moral: Figure out what motivates your audience. Thatââ¬â¢s the basis for your message, not what the board, management, and staff want. About Messengers and Vehicles When SeaWeb and other ocean advocacy organizations became concerned about the rapid decline of the swordfish and other species known as much for their popularity on our plates as their populations in the oceans, they decided to enlist top chefs, rather than movie stars, as their main messengers.Why? Their research showed that the public looked to chefs for advice on seafood. A nd Paul Prudhomme already had exemplified the way that a top chef, with a catch phrase and heavy seasoning, could take the relatively bland redfish, and create a dining sensation while unintentionally driving a species closer to the point of extinction. The hope was that those who set the nationââ¬â¢s menus would take a step in the opposite direction, and stop promoting a popular fish that was now in trouble. The organizations enlisted hundreds of leading chefs from across the nation in a campaign to ââ¬Å"give swordfish a reak. â⬠The media liked the messenger, picked up the message, and policymakers listened, taking action to protect swordfish back in the sea. The messenger alone is not enough, but the right messenger carrying the right message can do wonders to motivate an audience. Of course, that message also needs to reach the audience in a way they trust. For SeaWeb and the swordfish, the focus was not only on the media outlets that reached the policymakers who contr olled fishing regulations, but also on arranging one-on-one meetings directly with those policymakers.With the advent of the Internet, the number and variety of arrows in the marketing and communications quiver has increased exponentially. Once an audience is identified, there are now more paths than ever to their proverbial doorstep. While personal meetings, printed materials, earned media and advertising remain important in many cases, increasingly the centerpiece of an effective marketing strategy is no longer offline, but online. The best web sites have evolved from being simple online brochures to nodes on larger networks.Blogs offer an opportunity to send and receive more sophisticated and nuanced messages, especially to those who follow your issues with rapt attention. And email systems are becoming so cost effective that savvy organizations can now do the sort of differentiated marketing and information exchanges with large groups in a way that they once had to reserve only for use with VIPs. The catch, of course, is that for organizations to make the most of these new tools, they need to relinquish some control and allow the public to participate.The networked nature of the Internet is at the core of a small ââ¬Å"dâ⬠democratic revolution in the creation of distribution of information. In keeping with the title of Jed Miller and Rob Stuartââ¬â¢s influential article, network-centric thinking certainly is a challenge to ego-centric organizations. If a nonprofit leader still wants to employ a 17-step approval process for every bit of information going out the door, that organization will simply not thrive in the Internet age. moral: Put the right messenger in the right vehicle and let it fly.Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program Advocacy in the Public Interest 14 Managing a Communications Crisis The recurring nightmare of every communications manager starts with a phone call. ââ¬Å" Iââ¬â¢m calling from 60 Minutes,â⬠the nightmare begins. ââ¬Å"Iââ¬â¢d like to come over and ask you a few questions about your organization. â⬠These words typically trigger a series of immediate reactions on the part of recipient: panic, a sinking feeling in the gut, the sweats. And with good reason.When you hear from investigative journalists, itââ¬â¢s generally not because they are interested in all the good work you do. To the contrary: their job is to expose what you arenââ¬â¢t doing well. To paraphrase a reporter who covers the nonprofit sector for a leading newspaper, ââ¬Å"ââ¬ËFoundation gives grantââ¬â¢ is not news. ââ¬ËNonprofit helps peopleââ¬â¢ is not news. ââ¬ËNonprofit misuses foundation moneyââ¬â¢ ââ¬â thatââ¬â¢s news. â⬠This attitude infuriates the boards and staff of nonprofit organizations. Itââ¬â¢s so unfair, they wail. Journalists donââ¬â¢t understand all the great work we do on behalf of our mission.W hy donââ¬â¢t they go get a ââ¬Å"bad guyâ⬠? Rather than indulge in self-pity and anti-media resentment after the fact, nonprofits would be wise to prepare themselves in advance for communications crises that may never come. Planning and forethought represent your best, perhaps only hope for mitigating the institutional damage that comes from a full-blown reputational crisis. When it hits the fan, you wonââ¬â¢t have time to do anything but react, and by that time, you will have already lost. At the same time, how can you prepare for something that hasnââ¬â¢t happened yet or that you donââ¬â¢t know about?Nonprofit staff, just like their peers in the private sector and government, are loath to acknowledge error and in many cases do their best to bury mistakes far from the light of day. How can the poor communications director possibly know which of these little disasters is going to burrow out of the bureaucratic morass and land on the front page of The New York Times ? Two kinds of stories in particular seem to agitate the media when it comes to nonprofits. The first has to do with the compensation and behavior of nonprofit managers.Much of the mainstream media has unfortunately bought into the idea that those working in the charitable sector deserve to be paid much less, and should act much better than their private-sector counterparts, and thus the spate of stories in the press about lavishly compensated nonprofit CEOs or a personal indiscretion that would go unnoticed in the for-profit world. Whether these criticisms are valid or not is irrelevant. The fact, the appearance of nonprofit ââ¬Å"profiteeringâ⬠or inappropriate behavior remains a huge red flag for the press.Hypocrisy is the second big trigger. If the media finds out, for example, that your anti-smoking coalition has been accepting money from tobacco companies, your reputation is basically toast. No explaining that decision away. The same holds true for childrenââ¬â¢s prog rams that actually benefit adults or when a high-profile televangelist is discovered with his pants down. The press holds nonprofits and others working in the charitable sector to a higher ethical standard, and when organizations violate that trust, the journalistic response is usually swift and merciless.So what can the nonprofit marketing professional do? Is the only choice to take the punches? Actually, thatââ¬â¢s not such a bad strategy, depending on the severity of the media attack and the depths of your organizational culpability. If you donââ¬â¢t argue ââ¬â if you just admit that you made mistakes and assure your stakeholders that the problem is being fixed, oftentimes the press will get bored and move on to a new story. Itââ¬â¢s no fun picking a fight with someone who refuses to fight back.This kind of institutional jujitsu works best for dealing with cases of employee fraud or theft, accidents, or other isolated incidents. Higher-stakes assaults on your reputat ion ââ¬â ones that suggest a pattern of inappropriate behavior ââ¬â merit a more aggressive response. No one has thought more deeply about this than Lanny Davis, who helped Bill Clinton fend off media inquiries into White House Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate ProgramAdvocacy in the Public Interest 15 fundraising practices. Frustrated both by the lawyers inside the White House, who fought releasing any information to the public, and the press, who were convinced of a massive cover-up, Davis conceived a set of three simple rules for handling crisis communications: Tell it all. Tell it early. And tell it yourself. tell it all: Since Watergate, generations of media relations professionals have cleaved to the mantra that the cover-up is always worse than the original sin.The reason is simple: nothing keeps a story in the news more than having information dribble out slowly, with each new revelation allowing the press to rehash everything that has gone before. Whatââ¬â¢s worse, each new revelation only confirms the suspicions of the press that you arenââ¬â¢t being straight with them. So why do so many organizations violate this basic tenet of crisis communications? First, as noted earlier, no one likes to admit error. For nonprofits, which depend on voluntary contributions, there is also real fear that owning up to mistakes will damage their reputation and thus hurt their fundraising.Even more fundamental, though, itââ¬â¢s often very difficult to gather and get straight all the facts about a tricky situation in time to meet the deadlines of the press. This leads to incomplete or evasive answers that often have to be ââ¬Å"correctedâ⬠later ââ¬â with predictable results. Who can ever forget Richard Nixonââ¬â¢s press secretary saying ââ¬Å"that information is no longer operativeâ⬠? The only possible defense against accusations of a cover-up is to get to the bottom of the is sue internally and then make a complete and frank accounting externally.Even the most embarrassing details are better told up front than leaking out later. Or as Davis says: tell it all. But the most important reason to tell it early is so that you can control ââ¬â or attempt to control ââ¬â how the issue gets framed. If something has gone terribly wrong inside your organization, you want to be the person announcing it to the press, rather than the other way around. It gives you a chance to play a little offense, not only to reveal the transgression but also to announce what youââ¬â¢re going to do about it.In such circumstances, your best hope of avoiding a media feeding frenzy is to acknowledge the full extent of the error (tell it all), take full responsibility for what happened (passing the buck infuriates the press), and lay out a series of action steps to prevent recurrences. tell it yourself: Thereââ¬â¢s no guarantee, of course, that telling it all and telling it early will suffice to call off the media. Some will always question whether youââ¬â¢ve taken strong enough action, or whether the responsible people have been appropriately disciplined.But the alternative ââ¬â waiting for your dirty laundry to be aired in the press ââ¬â is invariably worse. And make no mistake: your unsavory organizational secrets will eventually come to light. Bad news is too juicy and has too many avenues for escape. I learned this lesson the hard way when I was running communications for The Nature Conservancy. Disgruntled with the new directions of the Conservancyââ¬â¢s president, at least three different people from inside management were leaking documents to The Washington Post.This is every reporterââ¬â¢s dream: multiple sources with access to inside information ââ¬â and a grudge. As a result, the Post spent months asking questions to which they already knew the answer, hoping to catch the organization in a contradiction. You canââ¬â¢ t just worry about an errant employee, though. Even if you believe down to the depths of your soul that your organization is beyond reproach, both in its mission and its actions, there is, without doubt, someone out there who would like to see you stopped in your tracks.Identify those potential enemies in the same way you would identify your potential allies, and be prepared for when they come knocking. tell it early: In the public mind, stonewalling equals guilt (just as most people instantly interpret the classic ââ¬Å"no commentâ⬠as an admission of error). The longer you wait to respond to charges, the more validity those charges assume. These factors alone provide a powerful incentive for nonprofits to get their side of the story out fast. moral: Donââ¬â¢t pick fights with people who buy ink by the barrel. Instead, learn to take your medicine and follow the Davis Rules.Essays on Excellence Lessons from the Georgetown Nonprofit Management Executive Certificate Program A dvocacy in the Public Interest 16 About the Author David Williamson is Managing Director of the consulting firm of Bernuth & Williamson, serving nonprofit clients in the areas of strategy, marketing, and communications. He previously served for 13 years in senior management positions at The Nature Conservancy, the nationââ¬â¢s 10th largest nonprofit, including six years as Director of Communications (1997ââ¬â2002) and terms as Vice President for Marketing and Director of Conservation Marketing.He is an adjunct professor of business administration at the McDonough School of Business at Georgetown University and has lectured on nonprofit management at Harvard Business School, Stanford Business School, and the Fuqua School of Business at Duke University, among others. Williamson, a summa cum laude graduate of Princeton University, serves in leadership positions on three nonprofit boards in addition to his work with clients. David Williamson
Internal Combustion Engine and no Diversion Required
ETOPS DEFINITIONS : ETOPS are those flights conducted over a route that contains a point further than one hour flying time at one engine inoperative, still air cruise speed under standard conditions from an ADEQUATE AIRPORT. 430 NMââ¬â¢s for A-310 for one hour. We have 120 minutes ETOPââ¬â¢S approval from DGCA. ADEQUATE AIRPORT : is an airport that meets the landing performance requirements of the aircraft ie. Ruway length, ATC, Lighting, Communications, weather reporting, Nav Aids, airport facilities and at least one instrument approach.Adequate Airports are selected at the time of planning ETOPââ¬â¢S routes. [Not necessary to meet PCN requirements. ACN may exceed PCN when airport is used in an Emergency ââ¬â not normal use] SUITABLE AIRPORT : is an ADEQUATE AIRPORT which at the ANTICIPATED time of use. [1 Hour before earliest E. T. A. to 1 Hour after latest E. T. A. ] has weather reports OR forecasts which indicate the weather conditions to be at or above the approved minima. The X ââ¬â Wind component for Runway expected should be below permitted X ââ¬â Wind limits. IMPORTANTADEQUATE AIRPORTS are fixed when planning route. SUITABLE AIRPORTS vary for each flight depending upon real time weather, Facilities available/not available, etc. applicable at the time of despatch of an ETOPââ¬â¢S flight. In case of an actual Diversion to a SUITABLE AIRPORT, normal landing minima will apply. Check Wx for SUITABLE AIRPORT is above landing minima for that airport before entry into ETOPS area. ADEQUATE AIRPORTS may temporarily become unsuitable if any of the requirements of a ADEQUATE AIRPORT may be temporarily unavailable.WEATHER MINIMA Weather minima for airports designated as suitable enroute alternates under ETOPS Regulations are prescribed as under. It must be noted that the minima shown hereunder are for despatch release purposes only and in the event of an actual diversion, the applicable landing minima for that airport will be the controlling factor. Further, these minimas are for precision/non precision approaches at the respective airports.In the event ILS is not available, the despatch ETOP minima for that airport should be determined as per FAA Advisory circular AC 120 ââ¬â 42A dated 30. 12. 1988 which lays down the following criteria. 1. Airports with 2 or more ILS on separate runways: Ceiling of 400ft and visibility of 1600m or Ceiling of 200ft and visibility of 800m above the authorised ILS landing minima; HIGHER. 2. Airports with ILS on single runway: Ceiling of 600ft and visibility of 3200m or Ceiling of 400ft and visibility of 1600m above the authorised ILS landing minima;HIGHER. . Airports with non ââ¬â precision approaches: Ceiling of 800ft and visibility of 3200m or Ceiling of 400ft and visibility of 1600m above the authorised non precision landing minima; whichever is higher. NOTE : * ââ¬â Based on the consideration RW 09/27 is available. # ââ¬â To be used only when RW 09/27 is not availabl e for operation. CHANGING ALTERNATE IN FLIGHT There is no restriction on the Commander in changing the alternate in flight, after taking into consideration all factors, provided the aforesaid conditions are satisfied.In an emergency, the Commanders can act in the best interest of the Company and occupants of the aircraft. DIVERSION STRATEGIES Diversions due to land ASAP situations. 1. In Flight Engine Fire. 2. APU Fire. 3. Single Engine Operation. 4. Loss of Both Engine Generators. 5. Avionics Smoke. 6. Cargo Compartment Smoke. 7. Dual Hydraulic System Lo Pressure. Critical fuel Scenarios are : 1. Engine Failure. 2. Pressurisation Failure. 3. Engine & Pressurisation Failure. Depending upon the situation, 3 Strategies are used : 1. ELECTRICAL GENERATION |AVAILABLE GENERATORââ¬â¢s AT |AFTER 1ST GEN FAILED |AFTER 2nd GEN FAILED OR APU |AFTER 3RD GEN FAILED | | |DESPATCH | |NOT AVAILABLE | | |NORMAL DESPATCH |2 ENG |START APU |NO DIVERSION REQUIRED |DIVERSION REQUIRED | | |1 APU |NO DIVERSION REQUIRED | | | | |1 STANDBY | | | | |MEL OR NORMAL |2 ENG |NO DIVERSION REQUIRED |DIVERSION REQUIRED |NOT APPLICABLE | | |1 APU | | | | |MEL DESPATCH |2 ENG | | | | | |1 STANDBY (b) | | | | (b) STANDBY GENERATOR TO BE CHECKED ON GROUND. 2. ALWAYS DIVERT TO NEAREST SUITABLE AIRPORT FOR CARGO SMOKE. 3. IF GREEN HYDRAULIC LOST, STANDBY GENERATOR U/S, FACTOR THIS IN CASE OF MEL RELEASE FOR ELECTRICAL, SUBSEQUENT ELECTRICAL FAILURES. MEL DESPATCH CONSIDERATIONS FOR ETOPââ¬â¢s [NOT EXHAUSTIVE ââ¬â CHECK MEL FOR ACTUAL] 1. AIR CONDITIONING. BOTH PACKS, PACK DEFLECT DOORS, TBV, PACK FAULT LIGHTS, PACK AUTO/MAN TEMPERATURE CONTROL. 2. PRESSURISATION. BOTH OUTFLOW VALVES. 3. VENTILATION.BLOWER FAN, EXTRACT FAN, OVBD VALVE, INBD VALVE. 4. AUTO FLIGHT SYSTEM. PITCH TRIM : FOR ER, #2 MAYBE INOPERATIVE. BUT BOTH OPERATIVE FROM BASE. AUTO PILOT 1 : AUTO PILOT OFF WARNING MESSAGE. TCC & AUTO THROTTLE ACTUATOR MAYBE INOPERATIVE. [FOR 1 FLIGHT TO AIRPORT WHERE REPAIRS CAN BE MADE] 5. ELECTRICAL. STANDBY GEN MUST BE OPERATIVE. DESPATCH ALLOWED FOR 1 FLIGHT TO AIRPORT WHERE REPAIRS CAN BE MADE. OR FOR ER MAY BE INOPERATIVE PROVIDED APU GENERATOR AVAILABLE AND OPERATES CONTINOUSLY WHEN IN ETOPS SECTOR [ BEYOND 60 MINUTES FROM AN ADEQUATE AIRPORT ] APU GEN EXCEPT FOR ER MAYBE INOP OR FOR ER OPERATIONS UPTO 120 MINUTES, APU GEN MAYBE U/S PROVIDED STANDBY GENERATOR IS OPERATIVE. 6.FIRE PROTECTION. BOTH FIRE LOOPS ON EACH ENGINE. 7. CRT. ALL CRTââ¬â¢s, ECAM SGU, FWC. ONLY IRS #2 CAN BE INOPERATIVE. IRS 1 & IRS 3 MUST BE OPERATIVE. BOTH FMS. 8. PNEUMATIC. BOTH BLEED SYSTEMS, BLEED VALVES. 9. ENGINE IGNITION. CHECK MEL. 10. IMPORTANT FOR ETOPS STANDBY HORIZON, BOTH OIL QUANTITY, FUEL QUANTITY INDICATIONS, ââ¬Å"DC ESS ON BATTâ⬠LIGHT, APU INDICATIONS ON ECAM, FUEL X ââ¬â FEED, 2 HF, 2 VHF. ETOPS FUEL AND FLIGHT PLANNING EEP :ETOPS ENTRY POINT. THAT POINT ON ROUTE WHICH IS FURTHER THAN ONE HOUR FROM AN ADEQUATE AIRPORT. EXP :ETOPS EXIT POINT. THAT POINT ON R OUTE AT END OF ETOPS SEGMENT WHERE AN ADEQUATE AIRPORT IS AVAILABLE WITHIN ONE HOUR.ETP :EQUI ââ¬â TIME POINT BETWEEN TWO SUITABLE DIVERSION ALTERNATES. CRITICAL FUEL SCENARIOS : IS FUEL REQUIRED ASSUMING A NORMAL FLIGHT AND 3 DIFFERENT FAILURE SCENARIOS AT CRITICAL POINT. THE 1 REQUIRING MOST FUEL IS ETOPS CRITICAL FUEL SCENARIO. THE THREE FAILURES ARE ( ENGINE FAIL. ( DE PRESSURISATION. ( ENGINE FAILURE AND DEPRESSURISATION. FUEL REQUIREMENT ? FUEL BURN OFF FROM CRITICAL POINT TO DIVERSION AIRPORT, DOWN TO 1500 FEET OVERHEAD. ASSUMING SIMULTANEOUS FAILURE OF ENGINE AND PRESSURISATION, IMMEDIATE DESCENT TO 10,000ââ¬â¢ THEN CRUISE AT SINGLE ENGINE SPEED. ? 15 MINUTES HOLDING AT 1500ââ¬â¢ AT GREEN DOT SPEED. ? ONE INSTRUMENT APPROACH, SECOND VISUAL APPROACH. 5% OF FUEL BURN OFF AS CONTINGENCY FUEL. ? 5% FUEL MILEAGE PENALTY OR A DEMONSTRATED PERFORMANCE FACTOR. ? EFFECT OF MEL ââ¬â CDL. ? APU FUEL CONSUMPTION IF REQUIRED AS POWER SOURCE. ? WIND AND MET CONDITIONS CONSID ERED FOR CRUISE AT SINGLE ENGINE ALTITUDE THEN TO DESCEND AND LAND INCLUDING ICING CONDITIONS, WING ANTI ââ¬â ICE, NACELLE ANTI ââ¬â ICE AND DRAG FROM ICE ON UNHEATED PORTIONS OF AIRCRAFT. ? ATC CONSTRAINTS. AIR INDIA ETOPS FLIGHT PLAN ETOPS ANALYSIS. CIRCULAR A310/99/RED-11. FOR THE CHOSEN SUITABLE PAIR OF AIRPORTS FOR THE FLIGHT, THE EARLIEST/LATEST TIME OF ARRIVAL IS GIVEN. EXAMPLEVOMM SUITABLE 2140Z/0139Z [EARLIEST BASED ON 2 ENGS, LATEST 1 ENG] WMKP SUITABLE 2335Z/0139ZTHESE TIMES ARE BASED ON ONE HOUR BEFORE EARLIEST ARRIVAL TO ONE HOUR AFTER LATEST ARRIVAL. EARLIEST ARRIVAL TIME BASED ON TWO ENGINE OPERATIVE SPEED. LATEST ARRIVAL TIME BASED ON ONE ENGINE INOPERATIVE SPEED. THE CRITICAL FUEL CALCULATION IS BASED ON ABOVE CHOSEN PAIR OF SUITABLE ALTERNATES. FORMAT ? ETP LAT/LONG / DISTANCE FROM ORIGIN AIRPORT TO ETP / FLIGHT TIME FROM ORIGIN AIRPORT TO ETP / BURNOFF FROM ORIGIN AIRPORT TO ETP / ESTIMATED FUEL REMAINING OVER ETP. ? TIME FROM ETP TO ALTERNATE BASED ON ONE ENGINE FIXED TAS / TEMP AT FL100 AT ALTERNATE 1 / ETP / ALTERNATE 2 ? THEN FOLLOWS A SUMMARY OF GREAT CIRCLE DIST / MET DATA FROM ETP TO BOTH SUITABLE ALTERNATES. FUEL CALCULATION IS BASED ON LRC ALSO WEIGHT OVER ETP IS GIVEN. THE LAST PART CONTAINS THE CRITICAL FUEL CALCULATION REQUIRED TO DIVERT TO ALTERNATES FROM ETP. ? THE FIRST COLUMN ON THE LEFT SIDE GIVES THE MOST LIMITING FUEL REQUIRED FOLLOWED BY TIME FOR THE ENTIRE LINE. THE TOTAL OF THIS COLUMN WHICH GIVES YOU THE TOTAL CRITICAL DIVERSION FUEL. ? TOTAL CRITICAL DIVERSION FUEL PLUS FUEL FROM ORIGINAL AIRPORT TO ETP IS EQUAL TO TOTAL ETOPS REQUIRED FROM ORIGIN. ? THE NORMAL FLIGHT PLAN FUEL SHOULD BE HIGHER THAN THIS FUEL. ? NOTE TAXI FUEL IS NOT INCLUDED IN THE ABOVE CALCULATIONS. STANDBY GEN CHECK [DONE BY AME] / FUEL X ââ¬â FEED CHECK FOR ETOPS. REFERENCES FOR ETOPS ? STANDING ORDERS PAGE 7 ââ¬â 16 [ EXTRACTS ON NEXT PAGE ] ? FLIGHT DESPATCH MANUAL ? CIRCULARSA-310/1999/RED-118/4/99ETOPS FLIGHT PLANNING A-310/20 01/RED-288/7/01ETOPS A-310 [IMPORTANT CIRCULAR ââ¬â HAS ALL OUR ROUTES, ETOPS SEGMENTS AND ETOPS ALTERNATES] ? OPS/HQ/A-310/92-4 26/8/92 ? JEPESSEN ââ¬â ETOPS WEATHER MINIMA STANDING ORDERS ON ETOPS ? NOTE ââ¬â IN CASE OF ENGINE FAILURE OR SINGLE/MUTIPLE PRIMARY SYSTEM FAILURE IT IS A REQUIREMENT THAT PILOT DIVERT TO NEAREST ADEQUATE/SUITABLE AIRPORT. ? AS FAR AS POSSIBLE RETURN OR PROCEED TO AN ONLINE AIRPORT WITHIN THE STIPULATED RANGE OR LAND AT AN AIRPORT ON THE TRACK. ? IF MORE THAN ONE SUITABLE ALTERNATE AVAILABLE, CONSIDER AVAILABILITY OF ENGINEERING. ETOPS ENROUTE ALTERNATES. SECTOR |ALTERNATES | | | | |MAA ââ¬â HKG ââ¬â MAA |CHENNAI, BANGKOK, PHUKET | |BBG ââ¬â SIN ââ¬â BBG |CHENNAI, BANGKOK, PENANG, PHUKET, YANGOON | |SIN ââ¬â DEL |PHUKET, CHENNAI, MUMBAI | |TRV ââ¬â SIN ââ¬â TRV |COLOMBO, PENANG, PHUKET, CHENNAI / KUALA LUMPUR, | | |CHENNAI / SINGAPORE | |BOM ââ¬â SIN ââ¬â BOM |CHENNAI, BANGKOK, PENANG, YANGOON, PHUKET | |MAA ââ¬â KUL- MAA | | |MAA ââ¬â SIN ââ¬â MAA | | |BOM ââ¬â DES ââ¬â BOM |SALALAH / MOMBASA | |BOM ââ¬â NBO ââ¬â BOM |SALALAH / SEYCHELLES. MALE / SEYCHELLES | ââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â NO OBSTACLE (STANDARD STRATEGY) DESCEND WITH MCT/M0. 80/300 KTS ON REACHING S. E. ALT LRC 2. 16. 30 ââ¬â Pg 7 TO 10 OBSTACLE PROBLEM (OBSTACLE STRATEGY) DRIFT DOWN WITH GREEN DOT SPD. MCT 2. 16. 30 1-2 AT D. D. ALT. IF OBSTL NOT CLD. MAINTAIN GREEN DOT/MCT, SEL HIGHER ALT TO CLR OBS. AND LVL CHG TO ACHIEVE ASC CRZ. IF OBS CLRD. FOR SUBSEQUENT CRZ USE LRC 2. 16. 30 ââ¬â Pg. 7 TO 10 MINIMUM TIME DIVERSION (MIN TIME DIVERSION STRATEGY) FOR UN- EXTINGUISHED FIRE,SMOKE DESCEND AT MCT & M0. 84/340 KTS RECOMMENDED ââ¬â FL180 TO FL200 ON REACHING S. E. ALT. MAINTAIN MCT OR REQ THRUST FOR 340 KTS. 2. 16. 40 ââ¬â Pg. 2 ââ¬â 4 FL180 ââ¬â FL200 | |PRECISION APPROACH |NON PRECISION APPROACH | |AIRPORT |CEILING ft |VI SIBILITY mtrs CEILING ft |VISIBILITY mtrs | | | | | | | |ADEN |- |- |890 |3600 | |BANGKOK |400 |1600 |910 |4000 | |CHENNAI |650 |3200 |1250 |6000 | |CHIANG MAI |690 |3200 |1170 |5200 | |COLOMBO |630 |3200 |910 |3600 | |DANANG |690 |3200 |1070 |4800 | |DAR E SALAAM |600 |3200 |1070 |4800 | |DEN PASAR (Bali) |700 |3200 |860 |3600 | |DJIBOUTI |600 |3200 |900 |3800 | |HANOI |630 |3200 |1000 |4000 | |JAKARTA |420 |2000 |890 |4000 | |KARACHI |620 |3200 |790 |3200 | |KUALA LUMPUR |400 |1600 |940 |4000 | |KUNMING |680 |3200 |1200 |5200 | |LEARMONTH |- |- |900 |4900 | |MALE |730 |3200 |870 |3600 | |MOMBASA |600 |3200 |860 |3600 | |MUMBAI |* 610 |* 3200 1760 |6400 | | |# 900 |# 4400 | | | |MUSCAT |620 |3200 |960 |4000 | |NAIROBI |600 |3200 |1200 |6000 | |PENANG |690 |3200 |1550 |5600 | |PHUKET |- |- |1270 |5600 | |SALALAH |620 |3200 |830 |3600 | |SEYCHELLES |840 |4000 |1390 |6400 | |SINGAPORE |400 |1600 |970 |4000 | |YANGON |670 |3200 |900 |5300 | |ETOP MINIMA FOR AIRPORTS WHICH CAN BE USED I N PLACE OF BOMBAY FOR GULF SECTORS [14 NOV 2002] | |AHMEDABAD |650 |3200 |950 |5200 | |CALICUT |1060 |5100 |1450 |6600 | |COCHIN |690 |3200 |1010 |4400 | |GOA |850 |3500 |990 |4800 | |TRIVANDRUM |650 |3200 |1170 |6000 | LAND ASAP DIVERSION SUMMARY FAIL ENGINE FIRE ENGINE OR APU SMOKE AVIONICS CARGO DUAL GENERATORS, HYDRAULIC
Friday, August 16, 2019
Effective Research Essay
Research is a structured and systematic approach of looking for answer to questions and producing intended results. The methods used to research a particular topic should directly relate to the aims described in the topic. One should develop a clear, thoughtful, and organized study plan that tests the vital hypothesis. Describe any work concept, tools, and approaches for the anticipated studies. Discuss the possible limitations and difficulties of the anticipated procedures and alternative advances to achieve the aims. Tim Ireland (2008) adds that a tentative sequence for the project ought to be given. An overview of the conceptual framework and proposed design should be included. Study goals ought to relate to the projected hypothesis. Required statistical techniques, proposed timeline, and work plan should be included. Finally, one should be clear about the methods and investigation design used and should avoid correlative experiments. The ways of assessing and evaluating ones research is by checking for correct spelling, general neatness, parts in a reasonable and correct order with nothing missing, proper citation of borrowed material and the support of any arguments or thesis materials with evidence. One can also use rubric; it allows one to see what excellent, acceptable, good, and poor work looks like. Information from research is included in writing by putting all your gathered information together in a presentable format. One should put all his/her notes together according to the order they will come into view in their project (Albert and Podgy 1984). Another is strategy is the use of paraphrasing where one only uses the most important words, synonyms, and highlights and crosses out words (Ireland, 2008). Paraphrase: A good university should focus on equipping students with critical and analytical skills which form an integral part of what is expected of higher learning (Zein 2008).
Thursday, August 15, 2019
The Importance of a Portfolio
A portfolio is a well created collection of documentation that helps the interviewee monitor their growth and success in a specific field. A portfolio should reflect your accomplishments, skills, experiences, and attributes. I believe that a portfolio is essential for you as the interviewee to prove what works you have completed and show organization and consistency which can be overlooked if there is not one present. It also can help you gain confidence when you can visually review what your efforts have become in its entirety where in some cases there might not be any confidence or you may feel as though you have accomplished nothing. In your portfolio should be your resume, a letter of reference, samples of diagrams or events you have worked on in your previous positions or schooling, performance monitoring documents if you have them, school transcripts and certificates showing your grades, and some samples of your skills like writing documents or events that you may have planned within your career. The most essential reason it is important is in its ability to allow the interviewer a better way to review your growth and development and compare it to how you may grow in their company. Another important feature in a portfolio is the fact that it is or should be constantly changing. As an interviewee, your portfolio from 2008 should not have the same accomplishments as 2011 seeing as though you have had 3 years of opportunity to gain new skills, experienced different situations, and overall accomplished harder and or different challenges. Since most people donââ¬â¢t use portfolios, having one can set you apart from other applicants when applying to a position. With a portfolio you are able to customize your style of portfolio and showcase not only your jobs skills and experience, but also your ability to be creative. How you choose to organize your portfolio advertises your personality to potential employers and organizations and that alone may get you the job. The use of a portfolio is just limited to a professional setting, it can also be used in a school setting to assist you in receiving scholarships and grants so that you can further your education. Also sense a portfolio demonstrates prior work or learning experiences it can be used in some cases to obtain educational credits based off of what you have already had experience instead of paying a additional cost to be taught in that field.
Wednesday, August 14, 2019
Impact of Socio Economic Condition on Academic Achievement of Students
Research Proposal On Impact of Socio Economic Condition on Academic Achievement of Students Introduction Education provides individual children with the knowledge and skills necessary to advance themselves and their nation economically. Socioeconomic factors, such as family income level, parents' level of education, race and gender, all influence the quality and availability of education as well as the ability of education to improve life circumstances. (Jennifer, 2005).A personââ¬â¢s education is closely linked to their life chances, income, and well being. Therefore, it is important to have a clear understanding of what benefits or hinders oneââ¬â¢s educational attainment (Barry 2005). Socioeconomic status (SES) is often measured as a combination of education, income, and occupation. It is commonly conceptualized as the social standing or class of an individual or group. When viewed through a social class lens, privilege, power, and control are emphasized.Understanding the ef fects of socioeconomic status on academic performance is important in determining effective and valid testing for students. Determining the correlation between these two variables is important for all educators to understand, so that all students can achieve to their academic potential. Finding the correlation between academic performance and socioeconomic status can assist educators in determining instructional strategies that best fit each individual student (Brent, 2009).The issue of socioeconomic status and its relationship in the academic performance creates an emerging study in academic research. The link between the economic status of the family and its influence in the studentââ¬â¢s pursuance for education is one of the issues that the educators are attempting to address. In public institutions all levels of students are getting chance to study according to their merit. After getting the scope to study in public universities, it is not a very easy task for all students to carry on their studies in present circumstances.According to statistical reports 23-25% students of public universities are come from those families which are living below the poverty line (Dr. Abdul Hai, 2009). Problem Statement The level of family income, what level of income a family is in, has the potential to influence a child's ability to perform from one extreme to the other. Parents with higher status often have more opportunities in preparing their young children for school because they typically have access to a wide range of resources in contrast to parents with lack of financial and social status.Parents with inadequate resources and limited access can negatively affect their young childrenââ¬â¢s development in learning (Eamon, 2005). In the other developing country, like Bangladesh which is a populous country, socio-economic status of a family is usually linked with the familyââ¬â¢s income, parentââ¬â¢s educational level, parentââ¬â¢s occupation and the soc ial status of other relatives. This logic is said to create great parental influences on the studentââ¬â¢s university performance (Okafor, 2007). The university effectiveness is also addressed in the determining the outcome of the students.This justification motivated to investigate the socio-economic condition of the parents and its impact on their childrenââ¬â¢sââ¬â¢ academic achievements in Department of Business Administration Literature Review We know that the link between a childââ¬â¢s socio-economic status (SES) and school achievement is real; it is a very tight link as such things go, and the link has existed for decades (Grant, 2005). The level of family income, what level of income a family is in, has the potential to influence a child's ability to perform from one extreme to the other.If a parent is financially able to clothe, feed and entertain their children it appears they should have all the support they would need to score well on exams. However on the fl ip side, if parents are not financially able to support their children with just the basic needs, it is possible that will have an effect on the child's scores as well(Ima,2008). Extensiveà researchà inà theà sociologyà ofà educationà offersà conclusiveà evidenceà ofà aà positiveà relationshipà betweenà familyà socio? economicà statusà (SES)à andà theà academicà achievementà ofà studentsà (Sirin,à 2005;à White,à 1982).On this relationship, Bone (1981) studied and concluded that the students belong to the family of high socio-economic condition have effective academic achievements than students belong to poor family. Sirin (2005) conducted research and the result showed medium to strong relationship between socio-economic condition and academic achievements. The socio-economic condition of a family is an important factor which affects the learning achievements (Iqbal, 2012). According to Bon (1981) Socio -economic status can be measured in a number of different ways.Most commonly it is measured by parentsââ¬â¢ education, occupation and income and the responsible factor is father, but sometimes motherââ¬â¢s education or occupation, family income resources or household possession are used, especially in combination. Whatever the measurement is the socio-economic status is positively correlated with both educational attainment and achievement. The socioeconomic background was founded and recognized from the wealthy and well-educated parents that can help to ensure the future of their children.Because of their influence, it is believed that the background of a student is favorable for their learning environment, better education, and good jobs. On the other hand, the children who have the low socioeconomic background are believed to lack in education and obtaining an opportunity in the future may be difficult. Because of the importance of family backgrounds in other countries, it is also referenced to be the major influence on the student school success. The relationships of the student environment have established many variables that can be direct or indirect in the studentââ¬â¢s success (Okafor, 2007).Objectives The main aim of the study is to examine the impact of socio-economic condition of parents and its relationship with academic achievements of children. In order to provide the idea regarding the study, there are other objectives that should be considered. * To recognize the perceptions of the students regarding the family status and academic achievements. * To examine the impact of socio-economic condition of parents and its relationship with academic achievements of children. * And to suggest the other possible ways to increase the competitiveness of the academic settings.Methodology This study is an exploratory in nature. For exploring and explaining the impact of socioeconomic condition on academic achievement, the researchers apply both quali tative and quantitative method. To collect information we use various techniques like interview, observation. * Sources of data: The study will be based on both primary and secondary data. The respondents are the source of primary data and the literature (research reports, journals, articles, bulletins) related to the socioeconomic status will be considered as secondary sources of data. Population: Target population of the research is 350 students of Business department. Sampling procedure: As a sample technique we use probability sampling, because every member of the population has a known, non-zero probability of selection. All probability sampling are designed or based on selection criterion and among them we select stratified sampling, a probability sampling procedure in which simple random subsamples that are more or less equal on some characteristics are drawn from within each stratum of the population.Stratified sampling is of two types, proportional stratified sample and dis proportional stratified sample. For purpose of our study we use proportional stratified sampling, a stratified sample in which the number of sampling units drawn from each stratum is proportional to the population size of that stratum. We have stratified 350 students of Business department in seven batches and randomly select seven students from each stratum. * Sample size: The total numbers of sample is 49.All respondents will be selected for interview. Techniques of data collection Research data will be collected by using the techniques of interview. During the interview phase selected respondent will be formally invited to participate in the session. A convenient place of respondent will be fixed according to their yearning. Tools of data collection For collecting data the following tools will be used- * Interview schedule with open and close ended questions * Unit of analysis:Every student of the study will be the unit of analysis. * Respondents: The respondents will be selected on basis of following three criteria. Such as- * Who currently study in Business Administration Department * Those who are engaged on tuition for supporting their study * Those who live in the student hall or Boarding house Data processing and interpretation As result being conducted using the tools of interview schedule. So it will transcribe the data and carefully reexamine to minimized errors in the data.Collected data will be classified into different socio-economic characters. Analysis work after tabulation will generally based on the computation of various percentages. Researcher will use various statistical tools like regression analysis, correlation analysis and also dispersion for analyzing the data. References * Ahmad Iqbal (31 July, 2012), Relationship between parental socio-economic conditions and studentââ¬â¢s academic achievements: A case of district dir, Timergara, Pakistan [online] accessed on 21 December 2012. Barry Jennifer (2005), The Effect of Socio-Economic Status on Academic Achievement [online] Accessed on 15 December 2012. * Blevins M Brent (2009), Effects of socioeconomic status on academic performance in Missouri public schools [online] Accessed on 15 December 2012. * C. R. Kothari (2005), Research Methodology: Methods & Techniques ââ¬â Page: 95-122, used for collecting and analyzing the data. * Ima (November 2008), Socioeconomic Status and School Achievement [online] accessed on 20December 2012. * Okafor, P. (2007) A Case Study: Factors Contributing to the Academic Achievement of Low-Socio Economic Status Students in Anambra South County, Anambra State Nigeria[Online] Available at: http://patrickokafor. com/LeadingtoThesisProposal1. pdf [Accessed 01 December 2012]. * Thomas, J. , & Stockton, C. , (2003) Socioeconomic Status, Race, Gender, & Retention: Impact on Student Achievement [Online] Available at: http://www. usca. edu/essays/vol72003/stockton. pdf [Accessed 07 December 20102]. * William G. Zikmund (2010-2011), Business Research Methods ââ¬â Page: 400-402, Stratified Sampling Technique.
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